This Privacy Policy explains what information TS Newswire collects when you use our website and distribution service, how we use it, and the choices you have. The data controller is TS Vive Media Ltd, a company registered in England and Wales (company number 16986218), registered office at Suite A, 82 James Carter Road, Mildenhall, Suffolk, England, IP28 7DE.
1. Information we collect
- Account information: name, email, company, and billing details you provide when creating an account or placing an order.
- Release content: the text, images, and metadata you submit for distribution.
- Payment information: processed by our payment providers (Stripe, PayPal) — we do not store full card numbers on our own servers.
- Contact form submissions: name, email, company, and message content submitted via our contact page.
- Usage data: pages visited, referring source, and general device/browser information collected via standard web analytics.
2. How we use this information
- To provide the distribution service, including formatting and sending your release to Outlets
- To process payment and send order confirmations and pickup reports
- To respond to support and contact requests
- To improve the Service and understand how the site is used
- To detect and prevent fraud or abuse of the Service
3. When we share information
We share the minimum information necessary with: Outlets (the content of your release, as intended), payment processors (billing details required to complete a transaction), and infrastructure providers (hosting, database, and email delivery). We do not sell your personal information to third parties.
4. Cookies
We use essential cookies required for account sessions and checkout, and may use analytics cookies to understand site usage. You can control cookies through your browser settings; disabling essential cookies may prevent parts of the Service from working.
5. Data retention
We retain account and order information for as long as your account is active and as needed to comply with tax and accounting obligations. Contact form submissions are retained for as long as needed to resolve your inquiry and for a reasonable period afterward for support history.
6. Your rights
Depending on your location, you may have the right to access, correct, delete, or export your personal information, and to object to certain processing. To exercise these rights, contact us at hello@tsnewswire.com.
7. Security
We use industry-standard safeguards, including encryption in transit and access-controlled databases, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's privacy
The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
10. Contact
Questions about this policy can be sent to hello@tsnewswire.com or via our contact page. TS Newswire is a trading name of TS Vive Media Ltd, company number 16986218, registered office: Suite A, 82 James Carter Road, Mildenhall, Suffolk, England, IP28 7DE.
This page is a general template and does not constitute legal advice. Review with qualified counsel — particularly for GDPR, CCPA, or other jurisdiction-specific requirements — before relying on it as your binding privacy policy.